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Peranan Manajemen Puncak, Wakil Manajemen, dan Konsultan dalam Tahap Awal Penerapan Sistem Manajemen Mutu

Sutapa, I Nyoman (2012) Peranan Manajemen Puncak, Wakil Manajemen, dan Konsultan dalam Tahap Awal Penerapan Sistem Manajemen Mutu. Jurnal Teknik Industri, 14 (1). pp. 43-52. ISSN 1411-2485

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    Abstract

    Abstract: The success of implementing the quality management system (QMS) ISO 9001:2008 for the family companies that applying in the initial stage will be the beginning of the strategic competitiveness. To develop, implement, control, and improve the QMS, it required roles, responsibilities, and sufficient authority for implementing actors. In this study, five hypotheses put forward by processing 30 data samples from the two companies of truck and bemo, and motorcycle parts’s company. The results of hypothesis testing showed the successful application of SMM in the family companies that already implementing QMS in the initial stage, significantly influenced by the roles, responsibilities, and authority from top management, and bridged with the role and tasks of the management representative and companion consultant.

    Item Type: Article
    Uncontrolled Keywords: Quality Management System ISO 9001:2008, top management, a management representative, companion consultant, a family company, the application in the initial stage.
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Faculty of Industrial Technology > Industrial Engineering Department
    Depositing User: I Nyoman Sutapa
    Date Deposited: 24 Jul 2012 15:28
    Last Modified: 24 Jul 2012 15:28
    URI: http://repository.petra.ac.id/id/eprint/15539

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