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Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di Toko hewan "Naf-Naf" di Surabaya

Tunggal, Sonny and Ongkodjaja, Daisy Ivony (2002) Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di Toko hewan "Naf-Naf" di Surabaya. Bachelor thesis, Petra Christian University.

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Item Type: Thesis (Bachelor)
Uncontrolled Keywords: pet shop, customer satisfaction, customer value
Subjects: UNSPECIFIED
Divisions: UNSPECIFIED
Depositing User: Admin
Date Deposited: 23 Mar 2011 18:48
Last Modified: 12 Apr 2011 10:13
URI: http://repository.petra.ac.id/id/eprint/1603

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