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The Relationship between Non-Financial Performance and Financial Performance Using Balanced Scorecard Framework: A Research in Education Context

Tarigan, Josua and Widjaja, Deborah Christine (2014) The Relationship between Non-Financial Performance and Financial Performance Using Balanced Scorecard Framework: A Research in Education Context. Journal of Economics, Business and Management , Vol.2 (No.1). pp. 43-47. ISSN 2301-3567

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        Abstract

        This research conducted a study on non-financial performance relationship with a financial performance. The framework used is the Balanced Scorecard. Non-financial performance is represented by faculty satisfaction, service quality and student satisfaction, while financial performance is represented by the financial sustainability. In this research, the data collection is done by distributing questionnaires to the faculty and students. The Partial Least Square for Multivariate Analysis is employed for processing the data. The result of this research is useful to be able to explore more deeply the relationship between each of the indicator whether non-financial and the financial sustainability

        Item Type: Article
        Uncontrolled Keywords: Non-financial performance, financial performance, faculty, student and Balanced Scorecard
        Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
        Divisions: Faculty of Economic > Accounting Department
        Depositing User: Admin
        Date Deposited: 02 Jul 2014 23:37
        Last Modified: 09 Oct 2019 10:36
        URI: http://repository.petra.ac.id/id/eprint/16624

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