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STRUCTURAL VARIABLE ON THE JOB SATISFACTION OF 4 AND 5 STARRED HOTEL EMPLOYEES IN SURABAYA

Nugroho, Agustinus and Kartika, Endo Wijaya (2013) STRUCTURAL VARIABLE ON THE JOB SATISFACTION OF 4 AND 5 STARRED HOTEL EMPLOYEES IN SURABAYA. Jurnal Manajemen dan Kewirausahaan, 16 (2). pp. 103-110. ISSN 1411-1438

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    Abstract

    The study aimed to find out the effect of management’s controllable factor, which was called internal factor or structural variable, on the job satisfaction of the 4 and 5 starred hotel employees’ in Surabaya. The study used quantitative explanative technique to explain the effect of structural variable on employees’ job sa- tisfaction. The result showed that structural variable had a positive and significant effect on job satisfaction. It is also found that employees’ job satisfaction was high when there was (or the highest indicator for structural variable was) fellow employees’ support and supervisor’s support, while the lowest indicator was job routine the highest indicator for job satisfaction was satisfaction in salary, while the lowest indicator was supervisor’s competency in performing his or her tasks.

    Item Type: Article
    Uncontrolled Keywords: Structural Variable, Job Satisfaction, Hotel Employee
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Faculty of Economic > Hotel Management Program
    Depositing User: Admin
    Date Deposited: 16 Jul 2014 20:14
    Last Modified: 16 Jul 2014 20:14
    URI: http://repository.petra.ac.id/id/eprint/16668

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