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KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA

Sutanto, Eddy Madiono (2015) KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA. JURNAL MANAJEMEN DAN KEWIRAUSAHAAN, 17 (2). pp. 167-176. ISSN 1411-1438

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    Abstract

    This study was to describe the horizontal communication among employees with ethnic diversity in communication process, barriers of communication as well as efforts made by the employees in resolving horizontal communication conflicts. Data collection technique used focus group discussion of structured interviews to three Javanese employees and three Chinese employees. The interviews were done by dividing the employees into two discussion groups according to their ethnics to answer the same research questions. The implications of this study were in accordance with the results of the research which stated that employees' ethnic diversity didn’t directly affect the continuity of horizontal communication among employees in the organization.

    Item Type: Article
    Subjects: H Social Sciences > HF Commerce
    Divisions: Faculty of Economic > Business Management Program
    Depositing User: Eddy Madiono Sutanto
    Date Deposited: 11 Nov 2015 13:09
    Last Modified: 11 Nov 2015 13:09
    URI: http://repository.petra.ac.id/id/eprint/17160

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