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ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF HOTEL EMPLOYEES IN SURABAYA

Kaihatu, Thomas Stefanus and Adiwijaya, Michael and Nugroho, Agustinus and Kartika, Endo Wijaya (2016) ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF HOTEL EMPLOYEES IN SURABAYA. In: The 3 rd International Conference on Entrepreneurship (ICOEN) 2016, 23-08-2016 - 23-08-2016, Surabaya - Indonesia.

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    Abstract

    The purpose of this research is to determine whether the Indonesian culture of gotong royong translates into organizational commitment and organizational citizenship behavior (OCB) in a workplace context. The sample of this research is 134 full time workers of 3 and above starred hotels in Surabaya who have worked for at least 2 years in the same establishment. Results show that both the organizational commitment and organizational citizenship behavior (OCB) level is high. Theoretical and managerial implications are discussed.

    Item Type: Conference or Workshop Item (Paper)
    Uncontrolled Keywords: Organizational commitment, Organizational Citizenship Behavior
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Graduate Program > Economic Management
    Depositing User: Admin
    Date Deposited: 17 Oct 2016 23:55
    Last Modified: 17 Jul 2019 11:50
    URI: http://repository.petra.ac.id/id/eprint/17501

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