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The managerial competencies required by Indonesia�s leading hotel groups: A preliminary investigation

Thio, Sienny and King, Brian (2016) The managerial competencies required by Indonesia�s leading hotel groups: A preliminary investigation. In: The 3rd International Hospitality and Tourism Conference (IHTC), 10-10-2016 - 10-10-2016, Bandung - Indonesia.

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    Abstract

    This study investigates contents from the websites of leading hotel groups in Indonesia which specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary investiga-tion identified a list of competencies that are expected by hotels and incorporated them into Sandwiths competency domain model with a view to determining the essential competencies. The results showed that leader-ship and interpersonal competencies were deemed as the most expected competencies at both junior and senior management levels. The identified competencies may be used as a basis for providing a better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.

    Item Type: Conference or Workshop Item (Paper)
    Additional Information: this book was published by Taylor & Francis group, London, ISBN: 978-1-138-03267-7
    Uncontrolled Keywords: managerial competencies, hotels, managers, Indonesia
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Faculty of Economic > Hotel Management Program
    Depositing User: Admin
    Date Deposited: 22 Feb 2017 22:49
    Last Modified: 03 Apr 2017 07:23
    URI: http://repository.petra.ac.id/id/eprint/17545

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