Perceived Supervisor Support (PSS), Affective Commitment, and Organizational Citizenship Behavior (OCB): Study in Indonesian Context

Kartika, Endo Wijaya and Kaihatu, Thomas Stefanus and Adiwijaya, Michael and Nugroho, Agustinus (2017) Perceived Supervisor Support (PSS), Affective Commitment, and Organizational Citizenship Behavior (OCB): Study in Indonesian Context. In: International Research Conference on Economics and Business, 12-12-2017 - 12-12-2017, Malang - Indonesia.

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Abstract

The purpose of the research is to examine the correlation between perceived supervisor support (PSS), affective commitment, and organizational citizenship behavior (OCB) in the Indonesian context. Since many concepts of knowledge come from western culture, which may not be applicable in specific different cultures, this research emphasizes in the additional support of empirical evidence in the Indonesian context, especially related with the concept of OCB which is relatively similar with one of the Indonesian working culture called “gotong royong” in general content. The samples of the research are 108 employees in 4 and 5 starred hotel in Surabaya. The result of this research is inconclusive, as PSS is correlated significantly with OCB; however, PSS is correlated insignificantly with affective commitment, while affective commitment is correlated insignificantly with OCB

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