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Analyzing factors affecting garment company inability in meeting customer requirement of delivery time: a case study of PT XYZ

Hartono, Fenny Karlina (2009) Analyzing factors affecting garment company inability in meeting customer requirement of delivery time: a case study of PT XYZ. Bachelor thesis, Petra Christian University.

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Abstract

This study is accomplished to reveal the factors affecting lateness in packing list released that could cause the lateness in delivery time. The factors affecting the lateness in packing list released which has been analyzed are the problems in production area and problems in capacity planning and material resource planning through PT XYZ?s IT system. The research was conducted in garment industry, specifically in PPC (Production Planning Control) Department and Production Department. The analysis techniques used descriptive statistic analysis. By the end of the research, there are suggestions that PT XYZ should implementing the Total Quality Management in order to produce the best quality, yet deliver on time and meet the customer requirement date of delivery time.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: total quality management, capacity planning, material resource planning
Subjects: UNSPECIFIED
Divisions: UNSPECIFIED
Depositing User: Admin
Date Deposited: 23 Mar 2011 18:48
Last Modified: 31 Mar 2011 16:47
URI: http://repository.petra.ac.id/id/eprint/2673

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