Widjaya, Diana and Effendi, Lukas Suryo (2006) A Study of effective human resource management as a chain relationship in Company's revenue growth applying service profit chain model. Bachelor thesis, Petra Christian University.Full text not available from this repository.
SIP (Sino Infrastructure Partnership) Project Management is a leading multi-disciplinary project management consultancy company providing engineering and construction services to international companies seeking to build, expand or refurbish facilities throughout China. SIP provided a thoroughly professional service to fulfill the customers' demand which completed on time and within the budget. SIP is excellent for some parts; however there are also some problems appear within the company. This FAR is focusing in the study of effective human resource management as a chain relationship in company's revenue growth applying service profit chain model. The result of the study shows that
|Item Type:||Thesis (Bachelor)|
|Uncontrolled Keywords:||human resource management, service profit chain, employee satisfaction, work efficiency, customer satisfaction, revenue growth|
|Date Deposited:||23 Mar 2011 18:48|
|Last Modified:||02 May 2011 14:13|
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