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Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya

Pratiwi, Amelia Citra (1997) Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya. Bachelor thesis, Petra Christian University.

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Item Type: Thesis (Bachelor)
Uncontrolled Keywords: consumer, service, cinema
Subjects: UNSPECIFIED
Divisions: UNSPECIFIED
Depositing User: Admin
Date Deposited: 23 Mar 2011 18:48
Last Modified: 31 Mar 2011 19:34
URI: http://repository.petra.ac.id/id/eprint/930

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