Widjaya, Diana and Effendi, Lukas Suryo (2006) A Study of effective human resource management as a chain relationship in Company's revenue growth applying service profit chain model. Bachelor thesis, Petra Christian University.
Full text not available from this repository.Abstract
SIP (Sino Infrastructure Partnership) Project Management is a leading multi-disciplinary project management consultancy company providing engineering and construction services to international companies seeking to build, expand or refurbish facilities throughout China. SIP provided a thoroughly professional service to fulfill the customers' demand which completed on time and within the budget. SIP is excellent for some parts; however there are also some problems appear within the company. This FAR is focusing in the study of effective human resource management as a chain relationship in company's revenue growth applying service profit chain model. The result of the study shows that
Item Type: | Thesis (Bachelor) |
---|---|
Uncontrolled Keywords: | human resource management, service profit chain, employee satisfaction, work efficiency, customer satisfaction, revenue growth |
Subjects: | UNSPECIFIED |
Divisions: | UNSPECIFIED |
Depositing User: | Admin |
Date Deposited: | 23 Mar 2011 18:48 |
Last Modified: | 02 May 2011 14:13 |
URI: | https://repository.petra.ac.id/id/eprint/7607 |
Actions (login required)
View Item |