Items where Author is "Christiani, Jovita Maria"
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ThesisChristiani, Jovita Maria (2002) Analisa kepuasan nasabah Tahapan atas kualitas jasa bank Lippo cabang Sudirman di Yogyakarta ditinjau dari sudut persepsi dan harapan (studi kasus terhadap 100 nasabah tahapan). Bachelor thesis, Petra Christian University. |
