Items where Author is "Dau, Kemal Mahendra"
Group by: Item Type | No Grouping Number of items: 1. Dau, Kemal Mahendra and Tikandas, Maya Christine (2006) Analisis pengaruh service quality terhadap behavior intention dengan customer satisfaction sebagai variabel intervening: studi pada PT Ibec Cargo di Surabaya. Bachelor thesis, Petra Christian University. |