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Items where Author is "Harriyanto, Yulyana"

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Mailoa, Sugiharto and Harriyanto, Yulyana (2007) Pengaruh sikap dan persepsi terhadap niat komplain pelanggan pada perusahaan asuransi (studi kasus pada AIG Lippo di Surabaya). Bachelor thesis, Petra Christian University.

This list was generated on Sat Nov 1 04:52:26 2014 WIT.