Items where Author is "Kartika, Endo Wijaya"
Group by: Item Type | No Grouping Number of items: 2. Susilowati, Yuli and Kartika, Endo Wijaya (2004) Analisa faktor-faktor yang menjadi keunggulan dari kompetensi staff casual berlatar belakang pendidikan non-perhotelan dibandingkan dengan staff casual berlatar belakang pendidikan perhotelan di outlet banquet Hotel Majapahit, Mandarin Oriental, Surabaya. Bachelor thesis, Petra Christian University. Kristanti, Monika and Thio, Sienny and Jokom, Regina and Kartika, Endo Wijaya A STUDY OF CONSUMER SATISFACTION TOWARDS RESTAURANTS’ SERVICE QUALITY IN SURABAYA. In: 4th Asia-Euro Conference 2012 in Tourism, Hospitality & Gastronomy, 28 November – 1 December, 2012, Malaysia. |