Items where Author is "Karuniawati, Verra"
Group by: Item Type | No Grouping Number of items: 1. Karuniawati, Verra and , Yulia (2000) Mengukur tingkat kepuasan konsumen domestik hotel-hotel bintang 3 di Surabaya Pusat melalui penerapan kualitas pelayanan. Diploma thesis, Petra Christian University. |