Items where Author is "Napitupulu, Ferdinand"

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Bagasworo, Johanes Tri and Napitupulu, Ferdinand (2004) Analisa perbedaan harapan dan persepsi konsumen terhadap kualitas pelayanan karyawan hotel-villa Ciputra Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Wed Aug 16 20:55:23 2017 WIT.