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Items where Author is "Okvita, Selvia"

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Thesis

Okvita, Selvia and Puspitasari, Dwi (2006) Analisa penanganan keluhan di Hotel and Villa X Surabaya yang menyebabkan tinggi atau rendahnya tingkat kepuasan pelanggan. Bachelor thesis, Petra Christian University.

This list was generated on Wed Oct 22 08:50:13 2014 WIT.