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Items where Author is "Poerniawan, Arief"

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Poerniawan, Arief and Soegiarto, Yenni (2002) Analisis pengaruh reliability, responsiveness, assurance, emphaty dan tangible terhadap kepuasan pelanggan di Oop's Oil Supermarket dan service station Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Mon Nov 24 11:33:19 2014 WIT.