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Items where Author is "Poerniawan, Arief"

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Poerniawan, Arief and Soegiarto, Yenni (2002) Analisis pengaruh reliability, responsiveness, assurance, emphaty dan tangible terhadap kepuasan pelanggan di Oop's Oil Supermarket dan service station Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Tue Feb 28 13:05:24 2017 WIT.