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Items where Author is "Poerniawan, Arief"

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Thesis

Poerniawan, Arief and Soegiarto, Yenni (2002) Analisis pengaruh reliability, responsiveness, assurance, emphaty dan tangible terhadap kepuasan pelanggan di Oop's Oil Supermarket dan service station Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Sat Aug 30 06:56:41 2014 WIT.