Logo

Items where Author is "Pratitawulan, Asandhyasari"

Up a level
Export as [feed] RSS 2.0 [feed] RSS 1.0 [feed] Atom
Group by: Item Type | No Grouping
Number of items: 1.

Pratitawulan, Asandhyasari (2006) A Study of apology strategies used on telephone conversation by male and female call center agents in Telkom 147 Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Sun Nov 23 04:28:19 2014 WIT.