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Items where Author is "Pratitawulan, Asandhyasari"

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Thesis

Pratitawulan, Asandhyasari (2006) A Study of apology strategies used on telephone conversation by male and female call center agents in Telkom 147 Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Wed Aug 27 17:47:23 2014 WIT.