Items where Author is "Pratitawulan, Asandhyasari"

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Pratitawulan, Asandhyasari (2006) A Study of apology strategies used on telephone conversation by male and female call center agents in Telkom 147 Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Sun Nov 29 09:40:09 2015 WIT.