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Items where Author is "Pratitawulan, Asandhyasari"

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Thesis

Pratitawulan, Asandhyasari (2006) A Study of apology strategies used on telephone conversation by male and female call center agents in Telkom 147 Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Thu Oct 23 22:36:29 2014 WIT.