Items where Author is "Retanubun, Rudy"
Group by: Item Type | No Grouping Number of items: 1. Retanubun, Rudy and Soegondo, Fenny (2002) Analisa kualitas layanan Hotel Shangri-la Surabaya ditinjau dari dimensi kewujudan, keandalan, ketanggapan, jaminan kepastian. Bachelor thesis, Petra Christian University. |