Items where Author is "Sutejo, Adella Novianti"
Group by: Item Type | No Grouping Number of items: 1. Sutejo, Adella Novianti and Weliem, Robby (2008) Analisa kualitas pelayanan SOGO Department Store Galaxy Mall Extension Surabaya dengan menggunakan metode SERVQUAL. Bachelor thesis, Petra Christian University. |
