Items where Author is "Tjandra, Monica"
Group by: Item Type | No Grouping Number of items: 1. Tjandra, Monica and Santosa, Wayan Hendra (2008) Pengaruh kepuasan pelanggan atas penanganan keluhan terhadap minat beli ulang pelanggan Hartono Elektronik di Bukit Darmo Boulevard Surabaya. Bachelor thesis, Petra Christian University. |
