Items where Division is "Faculty of Economic > Hotel Management Program" and Year is 2019

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Andreani, Fransisca and JAP, LAURENCIA and HOSEA, IVANA KARINA (2019) CAN RELATIONSHIP BENEFITS MAKE CUSTOMERS COMMITTED AND LOYAL? Jurnal Manajemen dan Kewirausahaan (JMK), 21 (2). 145#65533153. ISSN ISSN 1411-1438 print / ISSN 2338-8234 online

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HERJANTO, HALIMIN and SCHELLER-SAMPSON, JEAN and Andreani, Fransisca (2019) CUSTOMER FAITHFULLNESS: THE MODERATING ROLE OF THE RELATIONAL BENEFITS TRILOGY. In: MARKETING MANAGEMENT ASSOCIATION SPRING 2019 CONFERENCE, 29-03-2019 - 29-03-2019, Chicago - Amerika Serikat (USA).

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Kartika, Endo Wijaya and Nugroho, Agustinus and Oktavio, Adrie (2019) How Structural and Environment Variables Affecting Job Satisfaction of Hotel Employees in Surabaya? Binus Business Review, 10 (1). pp. 67-74. ISSN 2476-9053

Kristanti, Monika (2019) The improvement in service quality of small-scale food service businesses in surabaya. [UNSPECIFIED]

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LAY, VANESSA VIONITA and Kartika, Endo Wijaya (2019) PERAN PERCEIVED RESTAURANT FOOD HEALTHINESS TERHADAP PERSEPSI NILAI DAN KEPUASAN PELANGGAN: STUDI PADA RESTORAN MADAME CHANG SURABAYA. Jurnal Manajemen Perhotelan, 5 (2). pp. 109-116. ISSN 2685-9408

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Nugroho, Agustinus and Oktavio, Adrie and Kartika, Endo Wijaya (2019) Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants. [UNSPECIFIED]

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Oktavio, Adrie and Kaihatu, Thomas Stefanus and Kartika, Endo Wijaya (2019) LEARNING ORIENTATION, ENTREPRENEURIAL ORIENTATION, INNOVATION AND THEIR IMPACTS ON NEW HOTEL PERFORMANCE: EVIDENCE FROM SURABAYA. Jurnal Aplikasi Manajemen, 17 (1). pp. 8-19. ISSN e ISSN: 2302-6332 p ISSN: 1693-5241

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SAKSANA, ALEXANDRA CARINA and Thio, Sienny (2019) ATRIBUT-ATRIBUT YANG DINILAI PENTING OLEH WISATAWAN DOMESTIK DAN WISATAWAN CINA DALAM MEMILIH HOTEL DI BALI. Jurnal Manajemen Perhotelan, 5 (1). pp. 9-17. ISSN 0216-6283

SAMPURNO, NADYA VALENTINA and CIAKRAWINATA, CHRISTY PRATIWI and Jokom, Regina (2019) PENGARUH KARAKTERISTIK SELEBRITI ENDORSER TERHADAP MINAT BELI MELALUI KESADARAN MEREK HOTEL DI INSTAGRAM. Jurnal Manajemen Perhotelan, 5 (1). pp. 36-44. ISSN 0216-6283

STEPHANIE, and PRANATA, MICHAEL DAVID and Andreani, Fransisca (2019) PENGARUH ATRIBUT HOTEL BUTIK TERHADAP MINAT MENGINAP KEMBALI DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL PERANTARA DI SURABAYA. Jurnal Manajemen Perhotelan, 5 (1 (201). pp. 18-25. ISSN 0216-6283

SUHARJO, SURYA NIKA and Harianto, Agung (2019) PERBEDAAN GAYA HIDUP SEHAT DAN SIKAP TERHADAP MAKANAN ORGANIK DARI GENERASI BABY BOOMERS, X, DAN Y DI SURABAYA. jurnal manajemen perhotelan, 5 (1). pp. 45-58. ISSN 0216-6283

Siagian, Hotlan and Tarigan, Zeplin Jiwa Husada and Andreani, Fransisca (2019) The Influence of Information Integration on Hotel Performance through the Green Operation and Strategic Purchasing. In: 2019 The 7th International Conference on Information Technology and Science , 18-06-2019 - 18-06-2019, Hongkong - Hongkong.

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Thio, Sienny and Foedjiawati, (2019) Employees Perceptions of Hotel Employment in Indonesia. In: the 7th International Conference on Entrepreneurship and Business Management, 09-08-2019 - 09-08-2019, Jakarta - Indonesia.

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WIJAYA, VIANI REVITA and WAROUW, GRACE IRENE and Thio, Sienny (2019) Perbedaan Customer Service Experience pada Generasi Y dan Generasi Z dalam Melakukan Pemesanan Online Food Delivery Melalui Aplikasi GO-FOOD. JOURNAL OF INDONESIAN TOURISM, HOSPITALITY AND RECREATION, 2 (2). pp. 154-164. ISSN 2654-3893