Items where Division is "Faculty of Economic > Hotel Management Program" and Year is

Andreani, Fransisca Customer Relationship Management (CRM) and Information Technology (IT) Based System. In: National Marketing Symposium, August 28, 2008, Petra Christian University.

Kristanti, Monika and Thio, Sienny and Jokom, Regina and Kartika, Endo Wijaya A STUDY OF CONSUMER SATISFACTION TOWARDS RESTAURANTS’ SERVICE QUALITY IN SURABAYA. In: 4th Asia-Euro Conference 2012 in Tourism, Hospitality & Gastronomy, 28 November – 1 December, 2012, Malaysia.