The Influence of working hour about the quality of employee's performance in Moy Fa restaurant

Indrayani, Elkana (2007) The Influence of working hour about the quality of employee's performance in Moy Fa restaurant. Bachelor thesis, Petra Christian University.

Abstract

Restaurant business which progressively booming lately causes the existing restaurant try to give the best to its consumer. This matters is intended the restaurant for not failing in emulation. To give the best to its consumers, each restaurant has to be able to manage its employees better so that performance can be as accordance as what expected by the restaurant. Moy Fa restaurant is a Chinese-Indonesian restaurant which uses flexible working hour. Mrs. Liu as the owner always makes a schedule for her employee. It is because all of her employees are part timers. The result of the analyzing, applying which flexible working hours can give good influence to the employees. Most of them working as fast as possible because they want to go home immediately. And some employees also want to work more because they need money. But, with using flexible working hours not only give a positive side but also negative one; like some employees do not want work in the normal day or they work slowly just to get many hours so they can get more money. They are some from examples about using flexible working hours. With this research, the writer wants to know more about the influence of the employee?s performance, their discipline and also their absenteeism by using flexible working hours.

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