Task Uncertainty As Moderator Variable to Relationship between Information Technology and User Satisfaction in End User Computing

Widuri, Retnaningtyas (2010) Task Uncertainty As Moderator Variable to Relationship between Information Technology and User Satisfaction in End User Computing. JURNAL AKUNTANSI DAN KEUANGAN, 12 (01). pp. 26-40. ISSN 1411-0288

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Abstract

This research aims to test influence from diversity and the extent of utilization of information technology on the end user computing satisfactions. Also, this research examine interaction between task uncertainty and dimension of utilization (diversity and the extent) information technology on the end-user computing satisfaction. This research responder are administrative personel in faculty and program pascasarjana levels using information system in executing the duty. This research take sampel as much 65 sampel. Analysis used int this research is multiple regression to examine correlation between dimension of utilization with end-user computing satisfaction. While to examine the effect interaction between dimension of utilization and task uncertainty with end-user computing satisfaction used moderated regression analysis. The result of analysis indicate that diversity information technology are influece on the end-user computing satisfaction, interaction between diversity of utilization information technology and task uncertainty are influence on the end-user computing satisfaction. Although, extent of utilization information technology and interaction between extent of utilization information technology with task uncertainty are not significant influence on the end-user satisfaction.

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