Kaihatu, Thomas Stefanus and Adiwijaya, Michael and Nugroho, Agustinus and Kartika, Endo Wijaya (2016) ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF HOTEL EMPLOYEES IN SURABAYA. In: The 3 rd International Conference on Entrepreneurship (ICOEN) 2016, 23-08-2016 - 23-08-2016, Surabaya - Indonesia.
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Abstract
The purpose of this research is to determine whether the Indonesian culture of gotong royong translates into organizational commitment and organizational citizenship behavior (OCB) in a workplace context. The sample of this research is 134 full time workers of 3 and above starred hotels in Surabaya who have worked for at least 2 years in the same establishment. Results show that both the organizational commitment and organizational citizenship behavior (OCB) level is high. Theoretical and managerial implications are discussed.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | Organizational commitment, Organizational Citizenship Behavior |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Graduate Program > Economic Management |
| Depositing User: | Admin |
| Date Deposited: | 17 Oct 2016 23:55 |
| Last Modified: | 17 Jul 2019 11:50 |
| URI: | https://repository.petra.ac.id/id/eprint/17501 |
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