Trimuryani, Devi (1997) Kepuasan konsumen terhadap kualitas service yang diberikan oleh Bank "X" ditinjau dari sudut persepsi dan harapan. Bachelor thesis, Petra Christian University.
Full text not available from this repository.Official URL: http://dewey.petra.ac.id/jiunkpe_dg_16569.html
| Item Type: | Thesis (Bachelor) |
|---|---|
| Subjects: | UNSPECIFIED |
| Divisions: | UNSPECIFIED |
| Depositing User: | Admin |
| Date Deposited: | 23 Mar 2011 18:48 |
| Last Modified: | 30 Mar 2011 14:40 |
| URI: | https://repository.petra.ac.id/id/eprint/6012 |
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