Kartiwi, Anvi (1998) Studi kualitas layanan pada PT Bank Danamon Indonesia Capem Kalibutuh Surabaya. Other thesis, Petra Christian University.
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Official URL: http://dewey.petra.ac.id/jiunkpe_dg_14721.html
| Item Type: | Thesis (Other) |
|---|---|
| Uncontrolled Keywords: | banking services, moneter crisis, national bank, service quality, customer satisfaction |
| Depositing User: | Admin |
| Date Deposited: | 23 Mar 2011 11:48 |
| Last Modified: | 30 Mar 2011 14:12 |
| URI: | https://repository.petra.ac.id/id/eprint/4343 |
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