Kory, Mikewati (1998) Analisis faktor-faktor kualitas layanan yang mempengaruhi tanggapan konsumen pada Restoran Inasuki Shabu Shabu dan Restoran Kafe Trumps dalam memenuhi kepuasan konsumen di Surabaya. Other thesis, Petra Christian University.
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Official URL: http://dewey.petra.ac.id/jiunkpe_dg_16813.html
| Item Type: | Thesis (Other) |
|---|---|
| Depositing User: | Admin |
| Date Deposited: | 23 Mar 2011 11:48 |
| Last Modified: | 30 Mar 2011 07:09 |
| URI: | https://repository.petra.ac.id/id/eprint/6235 |
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