Pratiwi, Amelia Citra (1997) Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya. Other thesis, Petra Christian University.
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Official URL: http://dewey.petra.ac.id/jiunkpe_dg_10942.html
| Item Type: | Thesis (Other) |
|---|---|
| Uncontrolled Keywords: | consumer, service, cinema |
| Depositing User: | Admin |
| Date Deposited: | 23 Mar 2011 11:48 |
| Last Modified: | 31 Mar 2011 12:34 |
| URI: | https://repository.petra.ac.id/id/eprint/930 |
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