Items where Author is "Astono, Ratna Wati"
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ThesisAstono, Ratna Wati and Thio, Yenny Adhi (2003) Studi kasus perbedaan persepsi nilai pelanggan (customer value) yang diterima mahasiswa Universitas Kristen Petra sebagai pelanggan kartu prabayar Simpati, Mentari dan Pro-Xl. Bachelor thesis, Petra Christian University. |