Items where Author is "Astono, Ratna Wati"

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Thesis

Astono, Ratna Wati and Thio, Yenny Adhi (2003) Studi kasus perbedaan persepsi nilai pelanggan (customer value) yang diterima mahasiswa Universitas Kristen Petra sebagai pelanggan kartu prabayar Simpati, Mentari dan Pro-Xl. Other thesis, Petra Christian University.

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