Items where Author is "Bagasworo, Johanes Tri"
Group by: Item Type | No Grouping Number of items: 1. Bagasworo, Johanes Tri and Napitupulu, Ferdinand (2004) Analisa perbedaan harapan dan persepsi konsumen terhadap kualitas pelayanan karyawan hotel-villa Ciputra Surabaya. Bachelor thesis, Petra Christian University. |
