Items where Author is "Betanny, Ivana"
Group by: Item Type | No Grouping Number of items: 1. Gunawan, Fenny and Betanny, Ivana (2008) Analisis pengaruh kualitas layanan terhadap kepuasan dan loyalitas pelanggan di Restoran D'Mahi Bistro Surabaya. Bachelor thesis, Petra Christian University. |
