Items where Author is "Christiani, Jovita Maria"

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Thesis

Christiani, Jovita Maria (2002) Analisa kepuasan nasabah Tahapan atas kualitas jasa bank Lippo cabang Sudirman di Yogyakarta ditinjau dari sudut persepsi dan harapan (studi kasus terhadap 100 nasabah tahapan). Other thesis, Petra Christian University.

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