Items where Author is "Deria, Nan Dini Desi"
Group by: Item Type | No Grouping Number of items: 1. Deria, Nan Dini Desi (2009) Analisa pengaruh service recovery terhadap trust, word of mouth, dan consumer loyalty dengan kepuasan konsumen sebagai variabel mediasi pada Matahari dan Rimo Department Store di Surabaya. Bachelor thesis, Petra Christian University. |
