Items where Author is "HERMANSYAH, ROCKY"

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Article

HERMANSYAH, ROCKY and Sutanto, Eddy Madiono (2012) ANALISIS EFEKTIVITAS CUSTOMER DELIGHT PROGRAM TERHADAP MOTIVASI KERJA KARYAWAN DI SHANGRI-LA HOTEL SURABAYA. JURNAL MANAJEMEN TEORI TERAPAN, 5 (2). ISSN 1979 3650

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