Items where Author is "Koeswanto, Silvy"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Koeswanto, Silvy and F, Wiwin H (2008) Analisa cara penyampaian keluhan dan pengaruhnya terhadap kepuasan pelanggan. Other thesis, Petra Christian University.