Items where Author is "Palangi, Cytra Almike"
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Palangi, Cytra Almike (2007) Pengukuran kualitas pelayanan unit X universitas Y dengan metode servqual. Other thesis, Petra Christian University.
Palangi, Cytra Almike (2007) Pengukuran kualitas pelayanan unit X universitas Y dengan metode servqual. Other thesis, Petra Christian University.