Items where Author is "Ronny, Chiang Vardian"
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ThesisSunandar, Chie Jeffry and Ronny, Chiang Vardian (2007) Pengaruh kepuasan terhadap word of mouth, share of purchases dan competitive resistance dengan loyalitas pelanggan sebagai variabel intervening pada jasa ritel Hypermarket Ccarrefour Surabaya. Bachelor thesis, Petra Christian University. |
