Items where Author is "Sari, Celvica Puspita"
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Thesis
Sari, Celvica Puspita and Sutantio, Vanessa (2002) Analisis penilaian tamu vvip dan vip terhadap keterandalan, ketanggapan and empati dari GRO Hotel "X", Surabaya. Other thesis, Petra Christian University.