Items where Author is "Silia, Wenny"

Group by: Item Type | No Grouping
Number of items: 1.

Silia, Wenny (1999) Penelitian tentang karakteristik kualitas layanan beberapa sektor industri layanan menggunakan acuan servqual. Other thesis, Petra Christian University.

This list was generated on Wed Nov 11 11:23:58 2026 UTC.