Items where Author is "Susianingsih, Yety"

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Thesis

Susianingsih, Yety and Fei, Liem Fei (2006) Segmentasi pengguna kartu MCC di Matahari Departement Store Sidoarjo berdasarkan evaluasi terhadap bukti fisik, penyaji jasa, dan proses layanan. Other thesis, Petra Christian University.

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