Items where Author is "Sutantio, Vanessa"
Group by: Item Type | No Grouping Number of items: 1. Sari, Celvica Puspita and Sutantio, Vanessa (2002) Analisis penilaian tamu vvip dan vip terhadap keterandalan, ketanggapan and empati dari GRO Hotel "X", Surabaya. Bachelor thesis, Petra Christian University. |
