Items where Author is "Tanutama, Rony Lukas"

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Soegiono, Lieli Juliawati and Tanutama, Rony Lukas (2003) Penggunaan metode servqual dalam menilai kualitas jasa pendidikan Program International Business Management (IBM) Fakultas Ekonomi Universitas Kristen Petra. Other thesis, Petra Christian University.

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