Items where Author is "Tanutama, Rony Lukas"
Group by: Item Type | No Grouping Number of items: 1. Soegiono, Lieli Juliawati and Tanutama, Rony Lukas (2003) Penggunaan metode servqual dalam menilai kualitas jasa pendidikan Program International Business Management (IBM) Fakultas Ekonomi Universitas Kristen Petra. Bachelor thesis, Petra Christian University. |
