Items where Author is "Yeanakis, Lynne"

Article

Foedjiawati and Yeanakis, Lynne (2017) The Impact of an Organizational Development Intervention on Service Quality in a Travel Agency to Reduce the Gap between Employees Perceptions and Customers Experience of Services Performed. Journal of Progressive Research in Social Sciences, 5 (2). pp. 369-379. ISSN 2395-6283